28/07/2010 - IPv6 Network updates

L.S.

We would like to inform you of IPv6 connectivity improvement on several levels. 

- DE-CIX IPv6 peering has been activated, all IPv6 peering DE-CIX members may feel free to setup peering with us.

- AMS-IX IPv6 peering has been activated, all IPv6 peering AMS-IX members may feel free to setup peering with us.

- Hurricane Electric has been added with a full IPv6 transit table. 

- GlobalAxs IPv6 connectivity has been optimized for use.

- IPv6 Reverse DNS setup is now supported in our system. 

Not on v6 yet? Contact support and we'll be happy to get you started right away.

Netrouting NOC

15/07/2010 - Network outage - UPDATED at 04:15 AM CET (resolved)

We're currently experiencing network difficulties in our Alphen a/d Rijn facility, more updates are soon to follow.

Impact: Rack colocated customers, shared colocated customers, dedicated server customers

RFO: Distributed Denial of Service Attack

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UPDATE 18:40PM Incoming Denial of Service attack detected (5+ Gbit at high packetrate).

UPDATE 2 19:15PM Engineer arrived on-site.

UPDATE 3 19:24PM Switchover to secondary management blade due to overload + router reload.

UPDATE 4 21:18PM All connectivity restored, DDOS still at large (no packet loss).

UPDATE 5 11:23PM Router load building up again. We're doing all we can to keep the connection as stable as possible, we're working together with our carriers to find a more stable solution.

UPDATE 6 11:42PM We managed to nullroute destination IPs with all carriers now, backbone router still struggling due to unknown cause (minor packet loss)

UPDATE 7 01:32AM STP Loop found in one of our shared server VLANs, ports disabled for further investigation. No more packet loss on the entire backbone.

UPDATE 8 02:09AM Faulty edge switch configuration located, disconnected. 

UPDATE 9 02:36AM Faulty switch port in core located, blade replaced. Reconfiguring VLANs.

UPDATE 10 3:13AM All services fully restored!

13/07/2010 - Emergency maintenance asw0

Dear sir/madam,

We would like to inform you of emergency maintenance performed today between 02:30 AM and 04:30 AM CET. 

One of our border switches was replaced for a new model as result of frequent hardware failure. The switch was scheduled to be replaced but as problems occurred again last night we decided to switch over immediately. 

Although traffic has been re-routed over our other uplinks, packet loss may have been noticed to certain destinations running over our Global Crossing feed. 

Historical related issues have now been permanently dealt with and changes made have given us room to improve and optimize our network even further.

We apologize for any inconvenience caused, should you have questions feel free to contact support.

Netrouting NOC